Your family’s information has a purpose.

1. Who we are

Read. Play. Atelier. is operated by Ms. Ashley Reading Coach in New Orleans, Louisiana. Questions and privacy requests may be sent to msashleyreadingcoach@gmail.com.

2. Information we collect

• Adult account information. Name, email address, sign-in information, membership status, and account activity handled through Memberstack.
• Payment information. Payment and billing information is processed by Memberstack’s payment services. RPA does not store full card numbers.
• Reading Check information. An adult may provide an optional first name, email address, and the child’s resulting reading stage. The detailed answers are used in the browser to create the result and are not intentionally saved by RPA’s submission endpoint.
• Browser-saved learning information. A child’s first name, selected stage, and activity completion marks may be stored locally on the family’s device.
• Public website analytics. On public, grown-up-facing pages, Google Analytics may receive page visits, approximate location derived from IP address, browser type, device information, and referral information.
• Messages. Information a grown-up sends through email or support requests.

3. How we use information

• Provide and protect family accounts and Library access.
• Process memberships and payments.
• Deliver Reading Check results and requested email resources.
• Remember a child’s learning path on the family’s device.
• Understand whether public pages are working and useful.
• Respond to support, privacy, and safety requests.
• Meet legal, tax, accounting, and security responsibilities.

4. Services that help RPA operate

We share information only as needed with service providers, including Memberstack for accounts and membership checkout, Flodesk for parent-requested email, Vercel for website hosting, Google Analytics for public-site measurement, and Google Fonts for typefaces. These providers process information under their own terms and privacy commitments.

We may also disclose information when required by law, to protect safety and security, or as part of a business transfer with appropriate notice.

5. What we do not do

• We do not sell or rent personal information.
• We do not show behavioral advertising to children.
• We do not ask children to create email-based accounts.
• We do not use a child’s learning information to build an advertising profile.

6. Retention

We keep account, payment, email, and support records only as long as reasonably needed to provide the service, maintain business and tax records, resolve disputes, and meet legal duties. Browser-saved information remains on the family’s device until it is cleared. Parents may request deletion by email.

7. Your choices

Adults may request access, correction, or deletion of personal information associated with their family account. They may unsubscribe from marketing emails through the link in any Flodesk email. Browser storage can be cleared through browser settings, although this may reset progress and preferences.

8. Security

RPA uses HTTPS and relies on established providers for hosting, account access, and payments. No online service can promise perfect security. Please use a strong password and contact us if you believe an account has been accessed improperly.

9. Changes and contact

We may update this policy as RPA grows. The date above shows the latest revision. Questions or requests may be sent to msashleyreadingcoach@gmail.com.